- HPE Library and Tape Tools (L&TT) is a free diagnostic tool for all of HPE’s Tape storage products. This robust diagnostic tool is This robust diagnostic tool is designed for both the experienced professional and the untrained administrator, and it allows c ustomers to verify installation.
- IBM TotalStorage Tape Diagnostic Tool (ITDT) v1.2 provides support for the legacy LTO Tape Products. See the list of supported Tape Products and Platforms in the readme below. The ITDT Tool offers multiple functional capabilities that simplify the task of updating tape and library firmware.
- IBM Tape Diagnostic Tool (ITDT) v9.2 offers multiple functional capabilities that simplify the task of maintaining IBM tape products. The IBM Tape Diagnostic Tool incorporated the original “IBM Tapeutil” and offers a common interface on all platforms for the Tapeutil-interactive and -scripting.
The HP PC Hardware Diagnostics application is a comprehensive set of tests to help you identify, isolate, and diagnose possible hardware issues in your HP personal systems computer. The tool is easy to use, and taking just a few simple steps can greatly assist you in troubleshooting hardware. IBM TotalStorage Tape Diagnostic Tool (ITDT) v1.2 provides support for the legacy LTO Tape Products. See the list of supported Tape Products and Platforms in the readme below. The ITDT Tool offers multiple functional capabilities that simplify the task of updating tape and library firmware. Find the link under 'value added software' for 'Library and Tape Tools', click that link, download the software. L&TT is a free diagnostic tool for HP tape drives and libraries. If it works, the problem is within Backup Exec.
It does work, but very very slowly, and also only fits around 50% of its capacity onto a tape.
I have the report below, does anyone have a good idea on whether this is worth fixing?
Diagnostic Tools For Computer
Firmware rev W62D is up-to-date for Ultrium 4-SCSI as of Mon Oct 3 19:00:00 2011.
There were 19 rules and 131 subrules checked.
Device Analysis has checked the historical information and no problems were found.
Results of tests on this drive:
1.8 m/sec. tape speed:
Data written: 3018.0 MB Metres of tape used: 309.7 Data written per metre: 9.7 MB
Effective capacity: 53.8% Limit: 80.0% Margin: -100.0%
Channel variation: 26.6% Limit: 25.0% Margin: -6.3%
2.1 m/sec. tape speed:
Data written: 3007.4 MB Metres of tape used: 338.3 Data written per metre: 8.9 MB
Effective capacity: 49.4% Limit: 80.0% Margin: -100.0%
Channel variation: 35.0% Limit: 25.0% Margin: -39.8%
2.5 m/sec. tape speed:
Data written: 3021.1 MB Metres of tape used: 353.5 Data written per metre: 8.5 MB
Effective capacity: 46.1% Limit: 80.0% Margin: -100.0%
Channel variation: 43.0% Limit: 25.0% Margin: -72.1%
2.8 m/sec. tape speed:
Data written: 3021.1 MB Metres of tape used: 366.4 Data written per metre: 8.2 MB
Effective capacity: 44.4% Limit: 80.0% Margin: -100.0%
Channel variation: 47.6% Limit: 25.0% Margin: -90.4%
3.1 m/sec. tape speed:
Data written: 3021.1 MB Metres of tape used: 376.3 Data written per metre: 8.0 MB
Effective capacity: 43.1% Limit: 75.0% Margin: -100.0%
Channel variation: 51.7% Limit: 25.0% Margin: -100.0%
3.5 m/sec. tape speed:
Data written: 2265.8 MB Metres of tape used: 294.2 Data written per metre: 7.7 MB
Effective capacity: 41.3% Limit: 75.0% Margin: -100.0%
Channel variation: 38.1% Limit: 25.0% Margin: -52.5%
3.9 m/sec. tape speed:
Data written: 2264.3 MB Metres of tape used: 318.4 Data written per metre: 7.1 MB
Hp Tape Tools Diagnostics DownloadEffective capacity: 38.3% Limit: 70.0% Margin: -100.0%
Channel variation: 42.1% Limit: 25.0% Margin: -68.3%
4.2 m/sec. tape speed:
Data written: 2223.3 MB Metres of tape used: 342.5 Data written per metre: 6.5 MB
Effective capacity: 35.5% Limit: 70.0% Margin: -100.0%
Channel variation: 46.3% Limit: 25.0% Margin: -85.2%
Data written: 9759.3 MB Metres of tape used: 1324.8 Data written per metre: 7.4 MB
Effective capacity: 40.0% Limit: 75.0% Margin: -100.0%
Channel variation: 89.7% Limit: 25.0% Margin: -100.0%
Data written: 12082.8 MB Metres of tape used: 1374.5 Data written per metre: 8.8 MB
Effective capacity: 48.3% Limit: 75.0% Margin: -100.0%
Channel variation: 1.8% Limit: 25.0% Margin: 92.8%
Overall drive margin: -100.0%
Worst-case margin (reverse direction): -100.0%
Worst-case channel variation margin (forward direction): -100.0%
The LTO Drive Assessment Test has checked the history and operation of the selected drive, and problems have been reported. The drive is no longer recommended for use. Please contact hp support for further assistance. Test time: 25:02 Failed
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This document contains information about various troubleshooting procedures for the HP StorageWorks LTO-4 Ultrium 1840 Tape Drive.
HP Library & Tape Tools
HP StorageWorks Library & Tape Tools is the recommended diagnostic and support tool for the HP tapedrive product. It is available from a link on the CD shipped with the product or as a free download fromthe HP web site. It is supported on nearly all major operating systems.
HP recommends installation of Library & Tape Tools, so that it can be quickly accessed at any time. HPSupport will also request that you use Library & Tape Tools should you need to contact them in thefuture, so it is a good idea to have it installed.
See https://www.hpe.com/in/en/support.html for compatibility information, updates and the latest versionof the tool.
Troubleshooting with Library & Tape Tools
Perform the following troubleshooting with Library & Tape Tools:
Performance Assessment Tools
You can use our free, standalone performance assessment tools to check tape performance and testwhether your disk subsystem can supply data at the maximum transfer rate.
They are also integrated into HPLibrary & Tape Tools, which is available both online (https://www.hpe.com/in/en/support.html) andon the CD-ROM supplied with your tape drive.
Various factors can affect tape drive performance, particularly in a network environment. In nearly allcases when performance is not as expected, it is the data rates of the disk subsystem that cause thebottleneck.
If the tape drive is not performing as well as expected-for example, if backup windows are longerthan expected-please try the tools and consider the following points before contacting HP Support athttps://www.hpe.com/in/en/support.html.
If a problem occurs, the first step is to try to establish whether the problem lies with the cartridge, thedrive, the host computer and connections, or the way the system is being operated.
Has the system just been installed?
There could be an installation problem:
Are you using new cartridges or a different brand of cartridge? Have you been using the particularcartridge for a very long time?
The problem could lie with the cartridge:
Has the drive been moved recently? Have any cables been disconnected and reconnected? Has theenvironment changed-unusually hot, cold, damp or dry? Has there been dust or dirt near the drive.Have reasonable precautions against static been taken?
The problem could lie with the drive:
Has a new operating system been installed in the host computer? Has new backup software beeninstalled?
The problem could lie with the host or the software. Consult the computer?s operating manuals, thesoftware manual, or seek help from a service engineer.
Problems with cartridges
If you experience any problems using HP branded cartridges, check:
The cartridge is jammed
If the cartridge is jammed or the backup application is unable to eject it, you can force eject thecartridge. Once the cartridge is successfully ejected, it is good practice to run Library & Tape Tools todiagnose the problem and to upgrade the firmware. If the failure occurs regularly, contact support at https://www.hpe.com/in/en/support.html.
Perform the following, if the cartridge is jammed:
As a last resort, if the drive has disappeared from the system and appears to have failed, it can be resetby holding the eject button down for 20 seconds. This will allow the drive to reset its internal hardwareand potentially make it visible to a host again.
The reset process may take up to 10 minutes (the maximum rewind time) to complete.
NOTE: This form of reset will clear the internal buffers and, therefore, lose any data in them. If the drive waswriting at the time, data may be lost and the cartridge will not have an EOD, which means thatsubsequent restores are likely to fail. Discard the cartridge.
The drive will not accept the cartridge (or ejects it immediately)
The cartridge may have been damaged, for example dropped, or the drive may have a fault. If it is acleaning cartridge, it has probably expired and should be discarded immediately. For data cartridges:
HP One-Button Disaster Recovery
Click here to view HP StorageWorks LTO-4 Ultrium 1840 Tape Drive - HP One-Button Disaster Recovery.
Legal Disclaimer: Products sold prior to the November 1, 2015 separation of Hewlett-Packard Company into Hewlett Packard Enterprise Company and HP Inc. may have older product names and model numbers that differ from current models.
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